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Customer service

Learn how to provide the excellent customer service expected of every public facing organisation.

18 Topics

Leadership development

Periods of change in an organisation are when leadership skills are tested to the full. Discover the skills required at such a time.

3 Topics

Policy skills

Few people get the chance to help determine public policy. Seize the opportunity if it comes your way.

13 Topics

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Learn how to make an impact and develop your career

Why KPMG for Learning & Development?

We’ve been active in public sector L&D for many years. Our experts know what it takes to create a successful L&D programme, aligned to your business priorities and delivered in a way that learners will engage with. Our powerful combination of technical skills and sectors insights will help you realise your learning ambitions.

Expert design

Learning content designed with the learner firmly in mind, supported by research, insights and a host of leading L&D suppliers.

Enviable track record

Years of L&D success across the public sector, accounting for millions of hours of learning experiences and thousands of satisfied learners.

Powerful combinations

L&D expertise, sector knowledge and operational excellence; we bring them all together for the best possible learning experience.

What makes our learning and development effective

Relevant

Designed to meet your organisation’s needs

Anytime, anywhere

Designed with convenience in mind

Blended and social learning

Employing the latest learning techniques

Impactful

Delivering learning outcomes aligned to employers' ambitions

Full service

Managing all aspects of your L&D programme

You never stop learning

We’re all learners. Yes, we really are. Our learning didn’t stop the moment we left school, college or university. Every one of us continues to learn in some shape or form. Every time we try a new recipe, read a newspaper, watch a documentary or get to grips with new technology, we’re learning.

However, because this is such an unconscious process, we may not necessarily think of ourselves as learners, the older we get. Regardless, the benefits of continual learning and development are plentiful so perhaps it’s worth reminding ourselves of a few of them.

Developing the workforce of the future