Managing effectively
High-performing teams are nurtured in an environment which helps bring out the best in them. This gives rise to a range of managerial responsibilities such as objective setting, giving feedback and managing performance. Learn to give team members the motivation and guidance to perform at their best. But also learn to be inclusive, able to have open and well-informed conversations about issues such as mental health and disability.
7 available topics:
Becoming disability confident |
Developing people |
Giving feedback |
Managing performance |
Mental health at work |
Objective setting |
Giving feedback (online) |
Enabling high performance
Managing people isn’t about having the right answers all the time or pushing people to behave in a certain way. Effective managers in high performing teams understand the value of coaching as a way of motivating and empowering the people around them. Learn about the importance of coaching and delegating as ways of stretching people’s capabilities or enrol for a professional coaching and mentoring qualification.
7 available topics:
Coaching skills for managers |
Delegation: achieving results through others |
Disability inclusive management |
Coaching and mentoring – ILM qualification (Level 5) |
Coaching and mentoring – ILM qualification (Level 5) – distance learning |
Executive coaching and mentoring – ILM qualification (Level 7) |
Executive coaching and mentoring – ILM qualification (Level 7) – distance learning |
Building your team
Explore your managerial responsibility for creating a productive working environment. Learn to create an inclusive workplace culture where no one feels marginalised for being different and where personal circumstances are handled in an even-handed and sensitive manner. Plus, learn about tension – both the healthy, creative tension which leading teams exhibit and the more destructive tension which needs managing.
3 available topics:
Building effective teams |
Leading inclusive teams |
Resolving team tension |
Dealing with challenging management situations
Team management is rarely trouble-free. Learn how to handle persistent problems with team members before they have detrimental effect on the working environment. Learn to conduct the sort of conversations required to tackle poor performance while also familiarising yourself with the available disciplinary and grievance procedures and what they entail.
5 available topics:
Attendance management |
Conducting high quality conversations |
Discipline and grievance |
Managing poor performance |
Conducting high quality conversations (online) |
Recruitment and selection
PLACEHOLDER
3 available topics:
Assessment options |
Interview skills (interviewer) |
Interview skills (interviewer) (online) |